We know how important it is for you to receive your purchased products in the finest condition and on time. Therefore we use a large network of courier services to deliver your products to you as early as possible.
The product will be shipped within 48 hours of processing of your order and reach to your destination within 4-7 business days within India depending upon your location.
We generally provide free shipping for orders except for few collections and remote regions as applicable
The whole order amount will be refunded if the order is lost or undelivered to your preferred location.
Exchange & Returns policy:
If unfortunately you have to cancel an order, please do so within 24 hours of placing the order and mail us the order details at info@pellealbero.com
We can take a Return or exchange a product only in the case when it's damaged or there is a manufacturing fault or if the size does not fit.
To be eligible for a Return or an exchange, we will allow an exchange within 3 days of your receiving the product, your item must be unused and be in the same condition that you received it.
We will also notify you of the approval or rejection of your exchange. If approved, then your exchange will be processed, and the product will be sent to you within a 7 working days.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
We will arrange for a reverse pick up for your product in case of size exchange
Refunds:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
Please send us your account details in which you would want the refund to be credited.
Only regular priced items will be refunded, unfortunately sale items will not be refunded
Shipping costs in case of returns are non-refundable.
Shipping address:
To return your product, you should mail your product to:
V3S Mall Shop No 91 - 91, First Floor V3S Mall, Nirman Vihar
